Refund Policy
A Legal Disclaimer
**Power of Creation - Refund Policy**
At Power of Creation, we are dedicated to providing high-quality printing, laser engraving, and event rental services. To maintain clarity and fairness in our business practices, we have established the following No Refund Policy:
**1. Custom and Personalized Products**
Due to the nature of custom and personalized items, all sales are final. Once an order has been approved and production has begun, we cannot issue refunds, returns, or exchanges. Customers are responsible for reviewing and approving all design proofs, spelling, and specifications before confirming their order.
**2. Event Rentals**
All event rental bookings are final. Refunds are not available for cancellations. If you need to reschedule your event, please contact us at least [14 business days] before your rental date, and we will do our best to accommodate your new schedule based on availability.
**3. Order Accuracy**
We take great care to ensure the accuracy and quality of every order. If you believe there is an error in your order caused by us, please contact us within [2 business days] of receiving your item. We will review the issue and, if necessary, provide a replacement or correction at no additional charge.
**4. Damage or Defects**
If an item is damaged or defective upon delivery, please notify us immediately. We may request photos or the return of the damaged item for evaluation. If the issue is determined to be our responsibility, we will promptly resolve it by repair, replacement, or other suitable means.
**5. Deposits and Payments**
Deposits and payments made toward services or custom products are non-refundable. These funds secure your project or rental date and cover initial preparation costs.
**6. Exceptions**
In rare circumstances, exceptions to this policy may be made at the sole discretion of Power of Creation. Any exceptions will be documented in writing and agreed upon by both parties.
**7. Contact Information**
For questions or concerns regarding your order, please contact us:
- Email: powerofcreationllc@gmail.com
- Phone: 667-900-1065
By placing an order with Power of Creation, you agree to this No Refund Policy. Thank you for trusting us to bring your vision to life!